Welcome to Grasspoint
Privacy Policy
Information Collection
When you fill out our contact form, we collect your name and email address. We use this information to respond to your contact with us.
Online Booking
On our booking form you are asked to enter the following personal details: Forename, Surname, Address, Email Address, and – optionally - telephone number. This information is communicated from your browser, securely, to Bookalet (our booking system provider). We receive your information from bookalet via email.
Booking Management
We manage our bookings via Bookalet who are a Third Party (see below). Their system gives us secure access to our customers’ data and it keeps that data secure.
Payment Details
At the moment, we only accept payment by cheque or by separately-arranged bank transfer initiated by a customer. We do not store any customer bank details.
Information Access, Correction and Deletion
You can make a request to see your data at any time and to have any incorrect data corrected. If you ask to see your personal data, we will fulfil that request within 28 days.
Information Retention
Third Parties
We use Bookalet to manage our bookings. Their privacy policy can be found here Bookalet Privacy Policy
We do not share, sell or in any way provide your data to any other third party and we will only disclose your data if required to by law.